Yore Learning

F.A.Q

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E-Learning F.A.Q

General Questions

Q. Are your Food Safety courses recognised qualifications?

A: There is no current legal requirement to hold a nationally recognised qualification in food safety; the law only states that every organisation must ensure that they provide “relevant training”. However, prior to preparing these courses, Yore Learning went through a comprehensive assessment of the food safety qualifications available and also referred to the relevant training requirements as defined in the Industry Guides to Good Practice and Sector Skills Councils so you can be sure your staff are adequately trained in the very latest in safe food and drink preparation. All courses are written by industry specialists with many years training experience.

Q. Are courses accredited by the Royal Society for Public Health (RSPH) or the Chartered Institute for Environmental Health (CIEH)?

A: We are currently unable to provide courses accredited by either of these bodies as they only accredit their own courses at present. However, numerous environmental health officers have now viewed our course and we have received many positive responses. We understand that in their work, they are more concerned that all food safety and processes are followed. Our course helps ensure that your team always gets the best training and thereby significantly reduce the risk of incidents in your workplace. We are happy to talk to any enforcement office to verify the course content and any certificates we have issued.

Q. How long does a Level 2 Food Safety Course take to complete?

A: Approximately 2 – 3 hours, depending on the user, this is equivalent to 6 hours face-to-face group training. Learn as much as you want in any session and return to the point where you finished. To ensure that each candidate has successfully absorbed all relevant information, from each module, they must complete an end of module test and a final test at the end. Once this is passed, candidates can print out a certificate as immediate evidence of compliance. Yore Learning issue a quality assured Level 2 Award in Food Safety in Catering certificate within five working days to show satisfactory completion which can be used to provide evidence for compliance and audit. This training is sufficient to satisfy legal requirements as defined in Regulation (EC) 852/2004. We recommend that our clients keep a central file with copies of these certificates, ready to produce for an Environmental Health Practitioner.

Q. What Food Safety Training is Recommended for Different Levels of Staff?

A. Regulation (EC) 852/2004 requires that all food handlers must receive appropriate supervision, instruction and/or training in food hygiene. Industry Guides to Good Hygiene Practice, detail the levels of training recommended for different members of staff.

Who Needs Training	Qualification Solution
New employees with minimal or no prior food safety knowledge, employees handling low-risk or wrapped food or those who work front of house	Level 1 Award in Food Safety
Food Handlers working in catering, manufacturing or retail needing basic food hygiene knowledge	Level 2 Award in Food Safety
For anyone working at supervisory level in any catering, manufacturing or retail business	Level 3 Award in Supervising Food Safety
Managers in catering and manufacturing businesses needing an advanced, practical qualification	Level 4 Award in Managing Food Safety
Supervisors and managers in catering and retail businesses needing to supervise the implementation of HACCP based systems	Level 3 Award in HACCP for Catering
Senior members of a HACCP team needing to supervise the implementation of HACCP based systems in food manufacturing businesses	Level 3 Award in HACCP for Food Manufacturing
Managers, senior hygiene personnel and auditors in the food and drink manufacturing industry who establish, implement and manage HACCP systems	Level 4 Award in HACCP Management for Food Manufacturing

It is recommended that refresher training is undertaken every three years although company policy may dictate more frequently.

Q. Can you explain some of the terminology used in e-learning?

A. Here's an explanation of some of the terminology you may have come across.

**E-Learning Terminology**
LMS	Stands for ‘Learning Management System’. This is a software application that enables training managers to see the status of everyone’s computer-based training. An LMS can show assessment scores, progress, and a host of other data.They can also provide a ‘homepage’ for all of an organisation’s training modules, so that learners can access these from a single source.
Bespoke	This means, simply, ‘tailor-made’. A bespoke product will correspond to a client’s specific learning objectives, desired tone of voice, visual design preferences and timing requirements. The content will be built in close consultation with the client, to ensure that every screen meets exactly what is desired.
Off the Shelf/Generic	An elearning product bought ‘off-the-shelf’ is the opposite of a bespoke programme. It is a pre-existing course that hasn’t been designed to a particular client’s requirements, but rather produces as a generic resource.
Module/Unit/Topic/Section	E-learning courses are usually broken down into separate units at a number of levels. Terminology varies from company to company, but a ‘module’ will usually mean a self-contained and complete unit.
Accessibility	Most clients want the products we deliver to be accessible. This means catering to a number of disability groups (providing text backup to audio clips for deaf people, for example).
VLE	A software system designed to aid the management of online educational courses. A VLE will typically include access control, provision of e-learning content, communication tools, and administration of user groups.
HTML	This stands for ‘hypertext markup language’, which is the most common programming language for Web pages.
Flash	This is a Macromedia product that allows you to produce graphically rich website elements, as well as e-learning programmes. In the elearning industry it’s the common alternative to html.
On Demand	‘On-demand’ is simply another way of describing a ‘self-paced’ elearning course (see above).
Self Paced	A ‘self-paced’ e-learning programme is one that can be accessed by a learner at any time, and completed without the help or presence of anyone else. For example, a CD-ROM containing an e-learning course would be self-paced, whereas a ‘live’ learning session starting at a pre-appointed time would not.